Tuesday 15 September 2009

Software Support Readiness for 2010

Following a record number of calls to software support during February and March 2009, we're getting prepared in advance of 2010 by training up a batch of additional people to help out at this high pressure time at school.

In recent times you may have heard new names at the end of the phone when calling MUSAC software support - names like Roy, Bruce, Kelly and Amber (although Amber has been here previously).

We're taking the opportunity at a quieter time of the year for the newbies to get their software support drivers license well in advance of crunch time. We appreciate your patience as they get up to speed and assure you Jackie, Rebecca, Phil, Phil and Alister are right here in the background helping them out and ready for referrals if they get stuck.

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